Frequently Asked Questions


What is the purpose of this app?

ALEE is a tech-enabled but teacher-first instructional tool that provides embedded professional development for teachers through the interaction with our standards-aligned, adaptable curricular materials.

Where does the name ALEE come from?

The name ALEE, an abbreviation for “Alexandria Learning Ecosystem for Educators,” draws inspiration from the historical and symbolic significance of the library of Alexandria. This ancient repository of knowledge in Alexandria, Egypt, stood as a beacon of human intellect and the power of literacy.

We chose the name ALEE to evoke this profound legacy, symbolizing our platform’s core purpose: reigniting the appreciation and influence of literacy and books. Our goal is to reconnect educators with the timeless understanding of the transformative power that books and literacy hold in our lives.

How do I share feedback?

We’re immensely grateful for your feedback, as it aids in enhancing our app to provide a superior experience for teachers. You have two ways to share your thoughts:

Through the App:
To provide feedback within the app, simply tap on the chat icon located in the bottom right-hand corner of the screen. This opens a chat window where you can share your feedback directly with us.

Via Email:
Alternatively, you can send your feedback via email to

Please know that we’re always here, ready to listen.

Do you provide lesson plans?

No, we don’t offer scripted curriculum. At ALEE, we believe in empowering educators and respecting their expertise

ALEE is not a boxed curriculum or a lesson plan generator. We emphasize “effortful thinking” to cultivate critical engagement.

Who creates the content?

Current and former educators with a proven track record of success.

How much does ALEE cost?

ALEE for Middle School is available for purchase. Our annual subscription has two payment options:

Monthly Payment Option:

$24.99 per month


Annual Payment Option:

$250 per year (17% savings)

We offer a 45-day money-back guarantee to ensure your satisfaction. For those interested in subscribing, you can sign up here.

What types of schools do you work with?

We work with all schools, including:

  • Public schools
  • Private schools
  • Charter schools
  • Parochial schools
  • Afterschool programs
  • Summer schools
  • Homeschooling
  • Tutoring services

Do you work with school districts?

Yes, we do work with school districts. If you’re interested in learning more about a school or district-wide partnership and pricing, please complete this form.

Do you have a whitepaper?

Yes, we do have a white paper. For more in-depth information, please follow this link.

I’d like to learn more about your team, where can I find this information?

To learn more about the ALEE team, you can find detailed information here.

What books are on the platform?

If you’re interested in the books that are on the ALEE platform, please send an email to requesting to see the list.

Do you have any career opportunities?

While we’re not actively hiring for full-time positions at the moment, we are always on the lookout for exceptional talent. We are actively hiring part-time content writers and editors.

If you’re interested in joining our team, please send your resume to Additionally, you can periodically check our careers page for any updates.

Login and Account Settings

How do I create an account or sign up?

Go to the main ALEE website.

Click “Login” on the top right hand corner.

Click “Sign up” after “Don’t have an account?”

Follow the sign-up process and fill in the required information.

How do I download and install the app?

ALEE is a web-based platform and does not require installation. Follow these steps to access ALEE:

Accessing ALEE on Web:
Open a web browser on your device.

ALEE is optimized for use on larger screens like desktops and tablets. It is not optimized for mobile devices or small browser windows.

Logging In:

Navigate to the main website at Click on the “Login” button, located in the top right corner of the page. You also go directly to the web app at

Login Credentials:
Enter your registered username and password in the provided fields.

Bookmark for Easy Access:
For convenient access in the future, we recommend bookmarking the login page. You can do this by clicking on your browser’s bookmark icon and saving the page.

What are the system requirements for using the app?

The app is a web-based platform and is not optimized for mobile devices, small tablets, or small browser windows. For the best experience, please log in from a desktop or laptop device using the most up-to-date browser.

How do I change or update my password?

To reset your password on ALEE, follow these steps:

Once you are logged into your app, click “My Account” in the top right-hand corner.

Within the “My Account” section, locate and click on “Change Password.”

Type your current password and then type in your new password.

Confirm the new password by typing it again to ensure accuracy.

Click Update to officially update your password.

How do I reset a forgotten password?

If you’ve forgotten your password and need to reset it, follow these steps:

Go to

Click “Login” in the top right-hand corner.

Within the login box, click “Forgot password.”

Enter the email associated with your account and press “Send.”

Check your email inbox for instructions on how to reset your password. If you don’t see an email, please also check your spam folders.

If you haven’t received the email, click “Resend Email” for another attempt.

If the above steps don’t work, please contact us at for further assistance.

How do I contact customer support?

To reach our customer support, you have two options:

Via In-App Chat:
When signed into the app, click the chat box located in the bottom right-hand corner. Type your questions or concerns, and you can expect a response within 24 hours.

Via Email:
Alternatively, you can contact customer support by emailing us at

How do I customize my profile?

During your initial login to the app, you will be prompted to create your profile. This includes options to upload a profile picture and complete your extended profile.

Is my data secure and private?

We highly prioritize the security and privacy of your data at ALEE. We follow a strict Privacy Policy that ensures the protection of your information. Your data is utilized for purposes such as providing demos, offering services, and keeping you updated via email on events, resources, and opportunities.

We have robust security measures in place to safeguard the data you share with us. All financial information is securely stored via Third Party, Stripe. We do not share your personal information with third parties.

For a detailed understanding of our commitment to privacy and data security, please review our comprehensive Privacy Policy.

How do I report a problem or give feedback?

To reach our customer support, you have two options:

Via In-App Chat:

When signed into the app, click the chat box located in the bottom right-hand corner. Type your questions or feedback, and you can expect a response within 24 hours.

Via Email:

Alternatively, you can contact customer support by emailing us at

Can I use the app offline?

No, you will need access to the internet.

Do I need to update the app?

Since ALEE is a web app, you won’t need to manually update it like you would with a mobile app. Updates to the app, including new features, bug fixes, or maintenance, are implemented on our servers. You will experience these updates seamlessly without any action on your part.

In case of significant updates or maintenance that may impact your usage, we will communicate this to you in advance. We aim to schedule these updates during overnight or very early morning hours when customers are least likely to use the app to minimize any disruption.

How do I cancel my subscription?

To cancel your subscription, please send an email to

What languages is the app available in?

ALEE is currently available in English.

Is there a mobile version of the app?

No, the app is a web app and is not optimized for mobile devices, small tablets, or small browser windows. For the best experience and to access all of the app’s features, please login using a desktop or laptop device.

How do I log out?

When logged into the app, click “My Account” in the top right-hand corner.

Within the “My Account” section, locate and click “Logout.”

How can I change the payment to my account?

To change the payment method for your account, follow these steps:

Access Subscription Management:
Log into your account and click on “My Account.”

Manage Subscription:
Choose “Manage Subscription.”

Update Payment:
In the Subscription Management section, you can access and modify your payment details.

Make the necessary changes to ensure a seamless payment process for your account.


Do you have how-to videos?

We offer three informative how-to videos covering various aspects of our platform:

Overview Video: An introductory video providing an overview of the platform.

Instructional Engagements: A video showcasing how to utilize instructional engagements effectively.

Lesson Planning Video: A video guiding you through the process of efficient lesson planning.

You can access these videos in ALEE Coach, our dedicated section for valuable resources and guidance.

Do you offer onboarding?

We’re committed to ensuring a seamless start for every new member. When you join ALEE, we guide you through a comprehensive app walkthrough, showcasing the essential features that make our platform exceptional. Additionally, we provide three informative how-to videos providing a detailed overview of the platform, covering everything from utilizing engagements to effectively managing lesson planning. We highly recommend taking advantage of these resources to enhance your onboarding experience.

And here’s the great part—ALEE Teachers have unlimited access to onboarding support. If you have inquiries, need assistance, or simply want to connect, don’t hesitate to schedule a meeting here. We’re here to ensure your start with ALEE is smooth and successful!

How do I find a specific book on the platform?

To find a specific book on the platform, follow these steps:

Access the Library:

Click on “Library.”

Search for the Book:

Scroll through the library or use the search bar to type the title of the book you’re looking for.

Please note that while we strive to have a wide selection, we may not have all the books you’re searching for. If you’re looking for a particular book and want to know if and when it will be available, feel free to reach out via email to or use the chat in the bottom right-hand corner.

Where are the resources located?

We aim to save teachers time. That’s why every book comes with high level analysis summaries, paired texts, and information about the author. To view the resources dedicated to each novel follow the instructions below:

Click on a Book’s Home Page:
For the book of your choice, click, “Browse Book.” Here, you’ll find Summaries, Resources, and About the Author.

In the Resources section, you’ll find a diverse range of high-quality paired texts, including poems, excerpts , videos, articles, , primary documents, infographics, and more.

These resources are curated to enhance the learning experience and complement the novels available on the platform.

Finally, About the Author, includes simple biographical information or other context that might further the reader’s understanding of the book.

Do you have a sample lesson plan?

Yes, a sample lesson plan can be found in ALEE Coach.

How should I name a lesson plan?

You can choose any naming convention that suits your preference.

If you plan to use ALEE for multiple years and want an organized structure, we recommend starting with the year in the name. This allows for easy organization and future edits.

An examples of this could be: 22-23_To Kill a Mockingbird_Ch 1_Period 1

Can I upload a student roster?

Uploading a student roster is a straightforward process:

Access Student Management:
Click on “Students” in the left navigation menu.

Choose the Method:
You have two options:

Download Excel Template: Download the Excel template and input your students’ names in the provided format.
Add a Single Student: Press “Add New Student+” to input a single student.
Input Student Details:
For the Excel template, fill in the names of your students. For adding a single student, provide the necessary details.

Once you’ve added students, you can easily tag them in notes throughout your lesson plans.

How do I create a lesson plan?

Creating a lesson plan using ALEE is a straightforward process that allows for effective organization and customization. Here’s a step-by-step guide:

Choose a Book from our LIbrary:
by clicking the “Browse Book” button

Press “Start Teaching” and specify the grade for which you intend to create the lesson plan.

Name Your Lesson Plan:
Give your lesson plan a meaningful name, ideally using a format such as the year, book, chapter, and section to facilitate organization and future edits.

Navigate to the Desired Chapter:
Use the chapter menu to navigate to the chapter you want to focus on for this lesson plan.

Select Engagements:
Use the navigation arrows to explore engagements within the selected chapter. Identify and choose the engagements you wish to include in your lesson plan.

Create the First Block:
Begin by creating your first block, where you can add content from engagements,,

Customize Engagements and Prompts:
Tailor the engagements and prompts to suit the needs and preferences of your students by editing them as necessary. At the bottom corners or each engagement toggle “previous” and/or “next” to see content from other grades.

Add Notes:
Include any additional notes or remarks related to the lesson plan to provide clarity or guidance during implementation.

By following these steps, you’ll be able to efficiently create a well-structured and customized lesson plan using ALEE,

How can I share a lesson plan with a colleague or coach?

Sharing your lesson plan with colleagues or coaches can be easily done using these icons,

Download Your Lesson Plan

Start by downloading your lesson plan. Once downloaded, you can save, send, or print it.

Email Your Lesson Plan

Navigate to the platform and click on the envelope icon. Input the recipient’s email address to send your lesson plan via email.

Print Your Lesson Plan

If you prefer a hard copy, click the printer icon to print your lesson plan. You can then share it with your colleagues or coach.

These options allow you to conveniently share your lesson plan and collaborate effectively with your peers.

Do you provide crosswalks for the states that don’t use Common Core Standards?

Yes, we provide crosswalks.


The book is taking a while to load, what should I do?

If a book is taking longer than usual to load, follow these steps:

Close all unneeded tabs:
ALEE works best with fewer open tabs.

Wait a Few Seconds:
Give it a moment as sometimes the book may take a few seconds to load.

Refresh the URL:
If the book still hasn’t loaded after 3 seconds or more, try refreshing the URL.

Log Out and Log Back In:
If refreshing doesn’t work, log out of your account and then log back in.

Contact Customer Support:
If the issue persists, reach out to customer support via the chat in the bottom right-hand corner or email us at for assistance.

When I click on an icon on the platform, it doesn't do anything or open.

If you’re encountering issues with icons like please keep in mind that these icons may require you to create a lesson plan and a block first. They are designed to duplicate, add to, or display what you’ve already created in your lesson plan.

If you encounter an issue where clicking on an icon other that those that doesn’t result in any action, follow these steps:

Wait a Few Seconds:
Give it a moment as sometimes the action may take a few seconds to initiate.

Refresh the Page:
If the issue persists, try refreshing the page.

Log Out and Log Back In:
If refreshing doesn’t work, log out of your account and then log back in.

Contact Customer Support:
If the problem still persists, reach out to customer support via the chat in the bottom right-hand corner or email us at for assistance.

I’m receiving an error when I input my password.

If you’re encountering an error when inputting your password, please ensure that you meet the following password requirements:

  • Minimum of 8 characters
  • At least one number
  • Combination of upper and lowercase letters

If you have already set your password and still encounter issues:

Reset Your Password:

Visit and click “Forgot Password.”

Provide Email:

Input the email associated with your account.

Reset Email:

Check your email for instructions to reset your password.

Follow the steps in the email to reset your password and regain access to your account.

I’m not receiving emails from ALEE.

We’re sorry to hear that, let’s get that fixed. If you’re not receiving emails from ALEE, follow these steps:

Check Spam and Promotional Folders
Please check your spam and promotional folders for an email from or If you mark this as “Not Spam” this should also help in the future.

Add Email as a Contact
Once you have identified an email from the ALEE domain, please add that email to your contacts.

Resend Email
In certain instances, like during sign-up, you can click “Resend email” in the bottom right-hand corner to attempt resending.

Contact ALEE Support
If you’ve checked your folders and the resend option doesn’t work, reach out to us at for further assistance.

Contact your IT Administrator
If you are still struggling to receive an email, contact your IT administrator to ask them to allow emails to be sent to your email from the domain.